If Your Order Is Delayed

• Please allow an extra 3 business days beyond the estimated delivery period.
• If your order does not arrive after this time, contact info@linavella.com for assistance.

• Processing Time: Orders are processed within 1–3 days (Monday–Friday).
• Transit Time: Once dispatched, transit usually takes 4–6 days (Monday–Friday).
• Estimated Total Delivery: From purchase to delivery, orders arrive within 5–9 business days.

If you receive a damaged or incorrect item, email info@linavella.com with:

• Your order number
• A short description of the issue
• Photos of the item and packaging

After review, you can choose a replacement or a full refund.

• The item must be unused and unwashed.
• It should remain in its original packaging.
• All tags must be attached.

Refunds are issued within 7 days after approval of the return. For more information, check our Return and Refund Policy.